30 DAY RETURN POLICY

34 STITCHES WANTS TO ASSURE YOU ARE 100% SATISFIED WITH THE

PRODUCT YOU PURCHASED, WHICH IS WHY WE OFFER A FREE 30 DAY RETURN

PERIOD ON ALL ITEMS ORDERED ONLINE STORE.

• ITEMS MUST BE IN 100% RESALABLE CONDITION.

• RETURN TIMEFRAME STARTS FROM ORIGINAL SHIP DATE,

• CUSTOMERS NEED TO SHIP THE RETURN GOODS BACK USING AN INSURABLE

TRACEABLE CARRIER.

RETURN CLAIM PROCEDURE

1. EMAIL OUR CUSTOMER SERVICE TEAM DAVID@34STITCHES.COM

AND HAVE YOUR TRANSACTION ID # FROM YOUR PACKING SLIP AND ITEMS YOU WISH TO RETURN AVAILABLE.

2. ONCE YOUR REQUEST IS RECEIVED, WE WILL EMAIL YOU A RETURN AUTHORIZATION NUMBER (RA#), AND THEN YOU CAN SHIP THE RETURN GOODS BACK USING AN INSURABLE TRACEABLE CARRIER OF YOUR PREFERENCE. WRITE THE RN# ON THE OUTSIDE OF THE RETURNED BOX.

3. SHIP BACK THE THIS ADDRESS:

34 STITCHES

ATTN: CUSTOMER SERVICE

26895 ALISO CREEK RD., SUITE #B-922 ALISO VIEJO, CA 92656

TEL#

4. ONCE WE RECEIVE AND INSPECT THE PRODUCT (TYPICALLY 72 HOURS UPON RECEIPT), WE WILL PROCESS YOUR REFUND AND AUTOMATICALLY APPLY A CREDIT TO YOUR PAY PAL ACCOUNT TO YOUR ORIGINAL ORDER.

• PLEASE ALLOW 7-10 BUSINESS DAYS FOR CREDIT TO CLEAR

• ORIGINAL SHIPPING CHARGES WILL NOT BE ADDED TO CREDIT

• ITEMS NOT RETURNED IN 100% RESALABLE CONDITION WILL NOT BE CREDITED

• ALL EXCHANGES WILL BE PROCESSED AS A CREDIT FOR RETURN AND A REPLACEMENT ORDER WILL NEED TO BE PLACED SEPARATELY.

NOTE: PRODUCTS OR PACKAGES MAILED DIRECTLY TO 34 STITCHES WITHOUT RA# WILL BE REFUSED AND RETURNED TO THE SENDER AT THEIR COST. RA NUMBERS ARE VALID FOR ONLY 30DAYS AND WILL BE RETURNED IF RECEIVED AFTER 30DAY PERIOD.